The customer can choose to cancel an order any time before it's dispatched.
The time window for cancellation varies based on different categories and the order cannot be canceled once the specified time has passed or state of order is changed to dispatched
In some cases, the customer may not be allowed to cancel the order for free, post the specified time and a cancellation fee will be charged.
In case of any cancellation from the seller due to unforeseen circumstances, a full refund will be initiated for prepaid orders.
saralorder reserves the right to accept the cancellation of any order.
Returns/Refunds Policy
Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you. All products listed under a particular category may not have the same returns policy. For all products, the returns/replacement policy provided on the product page shall prevail over the general returns policy.